We will charge your credit card on the 3rd week of every month. In the event of a decline, we will make a second attempt. If the second attempt fails, the giver will be contacted.

If your credit card has insufficient balance to cover the required debit amount, the transaction will be declined. In the event of a decline, we will make a second attempt. If the second attempt fails, the giver will be contacted.

We understand that circumstances can change for every giver. Should you wish to stop your auto debit, please email finance@collective.my and provide us with your particulars as per registration.